Privacy Policy

The protection of your privacy when it comes to processing any personal data we may have about you is important to us. SCGough (referred to as 'we' or 'us' hereinafter) use your data in compliance with applicable data protection legislation.

Our Contact Details:

SCGough
83 Blackwood Road, Streetly, West Midlands, B74 3PW, United Kingdom
Email: Email

The type of personal information we collect:

If you contact us by email, we will have access to personally identifiers such as your name and email address.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You contact us via email directly

We use the information that you have given us in order to provide you with services we offer (i.e. software development) or to communicate with you directly, for example via email. Examples of how we use your personal information are listed below:

• Customer Support - respond to enquiries, diagnose & repair issues
• Communication - we use your data to personalise our communication with you via email, phone or other means of electronic communication.

We may share this information with third party vendors to carry out any services we may perform on your behalf. We will only share your personal information when absolutely necessary and with your prior approval, for example via email communication.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• We have a contractual obligation.
• We have a legal obligation.
• We have a legitimate interest.

How we store your personal information

Your information is securely stored. We will keep contact information such as name, email and address for as long as we deem necessary to provide you with the services we offer and to conduct our business. Personal information we retain will be subject to this privacy policy.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Email if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Email.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk